Text Message Terms

Some businesses using Keptslot send appointment texts. This page explains when that happens, what you agreed to, and how to stop it. It forms part of the Terms of Service, which incorporate it.

Who sends these messages

Messages are sent by Keptslot on behalf of the business you booked with, and are about your own appointment with that business.

A business that has text messages switched off sends none, and its booking page does not ask for a mobile number.

The short version

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out. Reply HELP for help.
• We do not sell or share your mobile number, or the fact that you gave it to us, with third parties or affiliates for their own marketing or promotional purposes.

How you opt in

Every text Keptslot sends is about an appointment you booked yourself. There is no other way onto the list. We do not buy numbers, and businesses cannot upload them.

1. You open a business's booking page on Keptslot and choose a service and a time.
2. On the details step you are asked for your name, your email address, and — optionally — your mobile number. The phone field is not required, and the booking completes without it.

3. Beside that field, before you type anything, the page says:

   We’ll text you a reminder before your appointment, and use it to reach you about this booking. Message and data rates may apply; reply STOP to opt out.

   A business that books meetings rather than appointments shows the same sentence with "meeting" in place of "appointment". A business that has text messages switched off does not show it at all, and sends none.

4. Entering your number is the opt-in. Leaving it blank means no texts, and your booking still goes through.

Consent to receive texts is separate from making the booking. It is never bundled into another agreement, and it is never a condition of booking.

There is no other route to consent. We do not accept numbers collected anywhere else, and a business cannot add one on your behalf.

What we send

Only messages about your own booking: a confirmation, a reminder before the appointment, and a note if it is moved or cancelled. These are transactional messages.

We never send marketing texts, and a business cannot use Keptslot to send you any. Attempting to place marketing content in a transactional message breaches the Acceptable Use Policy.

Message frequency depends on your appointment. A single booking that is not changed usually means one confirmation and one reminder.

Cost

Keptslot does not charge you, the recipient, anything. Message and data rates may apply from your own mobile carrier.

Businesses pay for text messages out of a monthly allowance included in their plan. If a business's allowance runs out, its texts stop until it is renewed or topped up. Email still goes out, and bookings still complete — nobody is ever prevented from booking because a business ran out of credits.

How to stop

Reply STOP to any message. This works at any time and takes effect immediately.

Reply HELP for help, or email support@keptslot.com.

You can also simply not give a mobile number, or ask the business to remove it. Your confirmation and any changes then reach you by email instead.

Stopping texts does not cancel your appointment. It changes only how we reach you about it.

Where we send

Keptslot currently sends text messages to numbers in the United States and Canada only.

A booking made with a number outside those countries still completes, and its confirmation and reminders arrive by email.

Your number

Your mobile number is used to send messages about your own appointment and for nothing else.

Text messages are delivered by Telnyx on our behalf. See the Privacy Policy for the full list of services that process your information and how long it is kept.

Carriers are not liable for delayed or undelivered messages, and delivery depends on your carrier and your device. See the disclaimers in the Terms.

Contact

support@keptslot.com. For privacy requests about your number, see your rights, and how to use them, in the Privacy Policy.